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Understanding fax

What a fax really is, and why it is still here

Fax did not survive out of nostalgia. It survived because it produces a proof that neither email nor a web form can produce. Here is what happens on the line, and what it changes legally.

Short answer

A fax sends the image of a document from one machine to another over the telephone network. The sender gets a report stating that the receiving machine answered, accepted and acknowledged every page. That acknowledgement, not the content, is what gives it evidential weight.

What happens between the click and the report

Four operations separate the upload from the delivery receipt. None of them is visible on screen.

  1. 1

    Upload

    The PDF leaves the browser over an encrypted link. It is never printed: its vector content is read directly.

  2. 2

    Rasterisation

    Each page becomes a pure black-and-white image, no grey levels, at the definition fax machines expect.

  3. 3

    Line negotiation

    The gateway calls the remote machine and agrees on speed and error correction mode before a single page moves.

  4. 4

    Transmission report

    The remote machine acknowledges each page received. The report records the time, the duration and how many pages were accepted.

The facts, in six lines

Technical characteristics of the fax sending service
Transmission protocolITU-T T.30 / T.38
Sending definition204 × 196 ppp
Accepted format and sizePDF — 10 Mo
Usual delivery time≈ 5 min
Destinations covered12
Prefixes listed60

Why it has not disappeared

Three professional worlds still insist on it, and each has a different reason.

The law

A transmission report attests that an identified machine answered and acknowledged the document. An email only proves that a message left a server.

Healthcare

Exchanges between practitioners often travel outside open mail systems. A phone line stays a closed channel, with no intermediate storage.

Public administration

Court registries, benefit offices and prefectures keep written procedures that name the fax. Until the text is rewritten, the channel stays mandatory.

Frequently asked questions

Does a fax hold legal weight?
The transmission report is a starting point of proof: it establishes that an identified machine accepted the document at a given time. Its force then depends on the court's assessment and on the rules that apply to the case.
Do I need a fax machine to send a fax?
No. An online gateway replaces the hardware: it converts the file and places the call on your behalf. Only the receiving end still has to be a fax machine, physical or virtual.
Does fax still work over fibre?
An analogue machine plugged into a fibre router often fails, because voice travels in packets. Going through an online gateway avoids the obstacle, since the call starts from the operator network rather than the home.

Send a fax now

The form fits on one page: a PDF, a recipient and a return address. No account, no card.

Open the form

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